COVID-19. Frequently Asked Questions

Long distance paths (LDP)

We have answered the most frequently asked questions below but if you need more information or wish to chat about your options, please email us or give us a call on 016974 78443.

Is my holiday going to run?

Since July, Wandering Aengus Treks' clients have been enjoying their long-awaited trips in the Lake District and on Long Distance Paths throughout Northern England. The feedback we have received from them has been very encouraging that life on the moors and hills and in the dales, is returning to normal. At the current time, we expect to operate all our self-guided walking holidays in 2022. We will continue to monitor UK Government advice, as well as information from our accommodation partners. If we have to make any general changes to holiday arrangements we will publish these on our website and notify anyone who has booked a trip. The UK is also once again welcoming overseas visitors. However, if you are joining one of our holidays from overseas, we recommend that you also monitor UK Government regulations on international arrivals, as well as advice given by your own government and your airline.

How will my holiday be affected?

All our accommodation providers and baggage couriers follow the regulations and recommendations of the UK Government on COVID-19 security. The steps taken by each accommodation will vary depending on the exact situation of each establishment. We will provide details for each accommodation of any special requirements regarding check-in procedures and any other protocols in place. If the holiday includes an overnight stop where there are no accommodations which can operate the new requirements, we will provide an alternative (including free-of-charge transfers where appropriate). D For the latest Government advice and information about COVID-19, please use the links in the section on 'Further Information'.

Can I cancel my holiday?

If we have to cancel your holiday for any reason, you will have the choice to postpone to a later date or receive a full refund. If you are a UK resident and have to cancel your trip because you or your travelling companion are diagnosed with COVID-19, or because you or your travelling companion are required to self-isolate at home, we offer a 'Peace of Mind' guarantee to waive our standard terms and conditions in respect of cancellation by you. In these circumstances, we will provide a credit note for, or a refund of, any recoverable costs.

Can I postpone the holiday?

If you are a UK resident and are unable to travel because you, or the person you are travelling with, contract the virus or are required to self-isolate, we will offer the option to postpone your trip if this is possible. If you have concerns about the virus or are disinclined to travel, we will also do our best to postpone your holiday, but we cannot guarantee this will be possible in every circumstance. We will charge a fixed admin fee of £25 per person to cover our costs in moving your booking if your request is outside the scope of our COVID-19 'Peace of Mind' guarantee as described above. Please contact us as early as possible prior to your departure if you wish to postpone your trip. For our overseas clients who may face difficulties with international travel or with rules on self-isolation following arrival, please contact us if you have any concerns about joining your tour in the UK. We aim to be as flexible as possible.

Where can I get further information?

The following websites will provide authoritative information on the current status of the COVID-19 outbreak.

Holiday Insurance

Travel insurance isn't just for trips abroad. If you have to cancel your trip due to any of the COVID reasons outlined in our 'Peace of Mind' guarantee, we will refund any recoverable costs directly to you. The amount of costs we are able to recover will depend on which tour you have booked and are likely to reduce the closer to departure that you have to cancel. Also, if you have to leave your trip early, we will assist you in any arrangements that are required, but the liability for any costs involved will be yours. We strongly recommend you take out travel insurance which covers you for any costs or loss in the event that you have to cancel or abandon your holiday, including for reasons relating to COVID.